As their home page says, Forrester Research is a technology and market research company that provides pragmatic advice to global leaders in business and technology. Anybody who works in our industry has heard of Forrester just like they would have heard of their competitors such as Gartner. They are fiercely independent in their case studies and truly have a hand in boosting -- or busting -- trends.

Forrester has been trying to understand the rich Internet applications (RIAs) design and development process. While many firms like Cynergy have been doing this sort of development for so long that it seems like it's old hat, the fact of the matter is that building real applications with technologies like Adobe Flex, Adobe AIR, Microsoft Silverlight, and Microsoft WPF is still pretty new and lots of companies are trying to get their heads around how to set up a successful workflow. After a lot of research, Forrester essentially concluded that Cynergy's approach -- and what we have learned by approaching our projects this way -- is the template from which other firms should be modeling their workflows, and Dave Wolf, Cynergy's vice president has blogged a nice summary with a link to a free copy of the report (which usually goes for $750).

Now, I want to be very careful with the messaging here. I still (barely) maintain a separate blog from Cynergy's blogs because I don't want to be a shill for everything we do -- at least, not on my blog. :) That said, one thing I've learned in the time I've been at Cynergy is just how hard it is to set up a repeatable workflow for designing and developing successful RIAs. And by "successful RIAs" I mean real, enterprise-level applications upon which you can build your business. Trust me, if this workflow were that easy, a lot more people would be doing it, and it's one thing to do something once but another thing entirely to continually "rinse and repeat" it successfully.

I encourage you to check out the report and compare how we're building RIAs with how you're building them (or would like to). At 7 pages, it won't take more than 15-20 minutes of your time but it could provide insights into a process that will save you hundreds of hours down the line. Oh yeah, and if you'd like to see the output of having a sound process, check out CynergyTV for some examples of real apps built to solve real business needs.